Business terms

Supplier and agreement

Arctic Parade LTD. Contact address: 9 Haigh Road, Huddersfield, England, HD3 2AE. Email: arran@arcticparade.com. Company registration: 17033806; England and Wales. Registered office: 9 Haigh Road, Huddersfield, England, HD3 2AE. The service is offered only to businesses and public-sector organisations, not consumers. The organisation identified at signup is the Customer and the person accepting confirms authority to bind it. These terms, the checkout or applicable order, and the data-processing agreement form the agreement. A signed order prevails for its commercial particulars; the data-processing agreement prevails for processor obligations.

Service and coverage

Arctic Parade provides inventory comparison, lifecycle notices, actions, reports and the integrations identified in the product. Sample records are fictional. A connector is available only when the product labels it enabled; documented or unvalidated connectors may require customer acceptance testing. Coverage is bounded by supported provider APIs, catalogue sources, permissions and sync freshness. No matches is not assurance that an estate is unaffected, and provider notices and original sources remain authoritative.

Customer duties and acceptable use

Supply only information and credentials you are authorised to use. Keep accounts, recovery methods and invitations secure; configure least-privilege provider access; review original sources; and approve operational changes through your own controls. Do not place passwords, access tokens, special-category personal data or unlawful content in free-text fields. Do not probe other customers, defeat access controls, introduce malicious code, overload the service, resell access without an agreed MSP arrangement or use results as the sole source of operational assurance. The Customer is responsible for its members and connected accounts.

Intellectual property and customer data

Arctic Parade and its licensors own the service, software, branding, documentation and aggregated know-how. The Customer retains its rights in Customer data and grants us a limited licence to host, copy and process it only to provide, secure and support the service and meet legal duties. Feedback may be used without identifying the Customer or disclosing confidential information. No rights transfer except those expressly stated.

Fees, renewal and tax

The paid plan is £99 per month in GBP at the current checkout. Arctic Parade LTD is not VAT registered, so VAT is not currently added. Stripe collects the approved recurring payment method. Paid subscriptions renew monthly until cancelled. Failed or overdue payment may result in notice, retry and suspension. Fees already charged for a started monthly period are non-refundable except where the agreement or law requires otherwise. A free account does not convert to paid without checkout approval. We give at least 30 days’ notice of a price change affecting a later renewal.

Cancellation, suspension and deletion

Cancel through the billing portal or contact arran@arcticparade.com if it fails. Cancellation takes effect at the end of the paid period shown in billing. We may suspend access where reasonably necessary for security, unlawful use, material breach or overdue payment, and will give notice where practicable. Either party may terminate for an unremedied material breach after 14 days’ written notice, or immediately for insolvency or a breach incapable of remedy. Export before workspace deletion. Accrued payment, confidentiality, intellectual-property, liability and governing-law terms survive termination.

Support and service standard

Support is asynchronous via arran@arcticparade.com. No published uptime or response-time SLA is included in early access. We aim to deliver the service with reasonable care and skill, investigate reported defects and describe known limitations. We do not guarantee comprehensive notice coverage, customer impact assessment or prevention of an outage. Customer migration decisions require human validation.

Confidentiality

Each party must protect the other’s non-public business, technical and customer information with reasonable care and use it only for the agreement. This does not cover information already lawfully known, public without breach, independently developed or lawfully received from another source. A party may disclose information where law requires it after notice where legally permitted. These duties continue for three years after termination; duties for trade secrets and personal data continue while the information remains protected by law.

Warranties and disclaimers

Each party warrants that it has authority to enter the agreement. We will provide the service with reasonable care and skill. Because lifecycle sources, provider APIs and customer inventories change, we do not warrant uninterrupted availability, complete coverage or that every match proves impact. The Customer must validate findings before acting. Other implied terms are excluded only to the extent permitted by law.

Liability

Nothing limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that law does not allow to be limited. Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, anticipated savings, goodwill or business opportunity. Each party’s aggregate liability arising in a 12-month subscription period is limited to the greater of £1,000 and the fees paid or payable for that period. The cap does not reduce either party’s data-protection obligations or the Customer’s duty to pay fees, but monetary claims remain subject to any limit the law permits. These allocations reflect the plan price and absence of an SLA.

Changes and force majeure

We may make proportionate service changes and update these terms for legal, security or product reasons. Material changes affecting a paid Customer take effect on at least 30 days’ notice and the Customer may cancel before they apply. Neither party is liable for delay caused by events beyond reasonable control, but must mitigate the effect and resume performance when possible. Payment obligations already due are unaffected.

Notices and general terms

Legal notices may be sent to the account email and to arran@arcticparade.com. The Customer may not assign the agreement without consent, except with a merger or sale of substantially all its business; we may assign it as part of a business transfer with notice. Neither party creates a partnership, agency or employment relationship. Delay in enforcing a right is not a waiver. If a provision is unenforceable, the remainder continues. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. The agreement is the entire agreement about the service and may be varied only as stated here or in writing.

Governing law and disputes

The agreement and non-contractual disputes are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction. Before proceedings, each party will give written details of the dispute and allow at least 14 days for authorised representatives to try to resolve it, except where urgent injunctive relief is needed.

Current product and data scopes

See current review coverage and collection limits and access, evidence and hosting boundaries. These pages describe the product scope. The early-access draft and legal-review status above still apply.

Related documents and guidance

• Data-processing agreement
• Coverage
• Privacy notice
• Support